Our Google Reviews

Doletta Hobson
3 hours ago
I appreciated the phone call to confirm my needs. Thank you!
Vic Hicks
16 minutes ago
Alisha Kent
1 week ago
My son is here. I like to visit this place the grounds are always clean. I hate they closed the office and placed porter potty near the entrance but the people who work here are helpful and they even follow up when u submit a request. Lost my son in 2014 been coming for more than 10 years
Response from the owner:Hi Alisha,
Thank you for leaving us a 5-star review. We appreciate your trust in us all these years. We have a new headquarters nearby to better serve our families at 3000 W. 119th St. in Merrionette Park. The new office is located just off the property about one block west on 119th Street.
Rose White
1 week ago
The people that I met were very nice and helpful for my concerns. I toldly give them a 5 plus. Thank you.
Response from the owner:Hi Rose,
Thank you for the 5-star (plus!) rating. We appreciate you and we're always here to help.
Keya Freeman
2 weeks ago
Response from the owner:Hi Keya,
Thanks for the 5-star rating!
julie goldman
2 weeks ago
Sandra in The Mount Hope Cemetery admin office was extremely helpful in locating a relative buried in their cemetery. Not only locating the person, but she put in a work order request for the groundskeeper to go out and take a photo if there’s a headstone. Wonderful service thank you!
Response from the owner:Hi Julie,
Thank you for 5 stars! We’re so glad Sandra assisted you in locating your relative and arranging a photo. We truly appreciate you taking the time to share your experience.
Today April 17 I stopped by the new office at Mounthope Cemetery. I have spoken with Anna couple weeks ago and she was so nice friendly polite concern about my family and I need and was able to answer all of the questions that I had asked. I had told her I was gonna stop by to meet her in person. I was so overwhelmed when I walked into the new office door. It took my breath away of happiness, great feeling beautiful Great I was so impressed. I have been coming to this site for 25+ years and was so happy to see how beautiful the new office site is I felt very comfortable. I feel very warm. The receptionist was pleasant Annie either had the time since she wasn’t with a client to show me different rooms and you guys have did a great improvement and I appreciate you for taking care of my loved ones out there at their new residence this is Shirley Bester-Lark. The improvement is 100% due to the little office that was out there on the gray site which made you feel so stuff now you have enough room to breathe privacy and a beautiful site to walk into where it’s not spooky. Keep up the good work..
Response from the owner:Hi Shirley,
Thank you so much for your kind and thoughtful review. We’re honored to have served your family for so many years, and we’re so glad Annie and our team made you feel welcomed and cared for. It means a lot to hear how much you enjoyed the new office space. We’ll be sure to share your feedback. Thank you for your continued trust in us.
Melissa Drew
4 weeks ago
Response from the owner:Thank you for the 5-star rating!
Ricardo Frazier
4 weeks ago
Thank you for always respecting and caring for our family members laid to rest at Mount Hope the Frazier, Holmes, James, Trent, families ❤️
Response from the owner:Hi Ricardo,
Thanks for the thoughtful review and photos. We appreciate you and we're always here for you.
Karen Evans
4 weeks ago
This is the fastest service I have received from Mt. Hope Cemetery. The flowers look beautiful! Now, I need to see more lush grass on the grave sites. My brother has been there 5 years and still there is no grass growing. It looks bad!
Response from the owner:Hi Karen,

Thank you for taking the time to share your feedback and for your kind words about the flower arrangement.

We also want to acknowledge your concern about the lawn conditions. At Mount Hope Cemetery, certain areas experience more wear due to frequent activity and seasonal conditions, and the grass can appear less full during the colder months. As spring and summer maintenance ramps up and continues, we do expect to see improvement in those sections.

We truly appreciate your continued trust and the opportunity to care for your family’s loved one. If you need anything further, please feel free to reach out at (708) 371-2818 or mounthope@troostcems.com.
I love my son’s flower basket when I made the purchase online I overpaid. And the nice lady at the office called me to let me know. I appreciate her honesty. She sent me this picture today my Tremayne decorations have been placed. Bittersweet 🥲💙Thank you for the picture Scarlet. You made my day.🙏🏼💕
Response from the owner:Hi Adrienne,
Thank you so much for your kind words. We’re so glad you love your son’s flower basket. It truly means a lot to us to be part of honoring his memory. We’re also happy we could catch the overpayment and make that right for you. Providing honest and caring service is very important to us. We will pass this onto Scarlet; she'll be so touched!
Sandra Paprzyca
1 month ago
Mt Hope has been wonderful for all my family needs also
My Grandmother has been buried there since 1932
Response from the owner:Hi Sandra,
Thank you so much for your kind words and for sharing that history with us. We appreciate you!
Eric Williams
1 month ago
Response from the owner:Thank you for the 5 stars, Eric!
Mildred Gaskin
1 month ago
Response from the owner:We appreciate the 5 stars, Mildred!
Very accommodating. Their sweetness came thru the phone.
Response from the owner:Hello,
Thank you for your 5 stars!
Wayno Shep
1 month ago
Response from the owner:Hi,
We appreciate the 5-star rating. Thank you!
Yvette Bradshaw
1 month ago
Karen was a very good representative helped me out greatly. Very good asset to your company.
Response from the owner:Hi Yvette,
We appreciate your 5 stars! Glad to hear Karen's help made a difference. We're always here for you. Thanks again.
Kayla Baldwin
1 month ago
Response from the owner:Hi Kayla,
Thank you for your 5-star review!
I am so thankful for your patience, kindness and consistency. Thank you again and I see in the future.
Response from the owner:Hi Patsy,
We appreciate your 5 stars! Thank you so much.
Katt Anthony
3 months ago
Working with Annie was a very easy process. She helped with providing a visual of what my loved one’s headstone would look like and she was very kind. She’s very sweet and she is definitely doing the Lord‘s work. She genuinely has the capacity for working with families during their time of Grief whether recent or if it’s been a little bit longer than that. My love one has been resting for a little over a year and a half. Annie exudes a large capacity of empathy. I hope that others that work within Mount Hope are taking some tips from her on how to work with families.
Response from the owner:Hi Katt,
Thank you for your review. We are so happy to hear Annie was thorough, kind and professional during your time at Mount Hope. We will pass on your thoughtful words. We appreciate you!
Aisha Irvin
3 months ago
It was a pleasure to work with Cherese McGee she goes above and beyond to make sure her families are satisfied.
Response from the owner:Hi Aisha, thank you for your kind words and for taking the time to share your feedback. We are so glad to hear that Cherese went above and beyond to support you. Her dedication to caring for families truly reflects our values at Mount Hope Cemetery.
Kimberly Oneil
4 months ago
Cherese was so wonderful and sweet,she took her time walking me through every step of the way,she made me feel like family!! Cherese also introduced me to Rosalyn who was in training since November who was also a joy to work with to❤️❤️❤️❤️❤️
Response from the owner:Hi Kimberly,
Thank you for your kind review and for sharing your experience. We are so glad to hear that Cherese made you feel like family and took great care of you throughout the process. We are also happy Rosalyn made a positive impression during her training. We truly appreciate your trust in Mount Hope Cemetery.
Diego
4 months ago
Wow
Response from the owner:Hi Vladimir, thank you for the 5-star review, we appreciate your support!
Umeka
4 months ago
I enjoyed working with Jill. She exemplified professionalism, timeliness, and patience.
Response from the owner:Hi Umeka, thank you for the 5-star review. We are happy to know you had a positive experience working with Jill, and we appreciate your thoughtful feedback about her professionalism and care.
Meisha S
5 months ago
Mount hope has been excellent work my family and prompt response in locating my love one plot. I have many loves buried here and will continue!
Response from the owner:Hi Meisha, thank you so much for your thoughtful review. We are honored to serve you and your family and are happy to hear that our team was able to help you locate your loved one’s plot. We truly appreciate the trust your family has placed in us over the years, and we are always here to help support you when you visit.
Tricey One7
5 months ago
Great… helpful and warm friendly people in our time of grieve and need.
Response from the owner:Hi Tricey One7, thank you so much for your kind words. We understand how difficult a time of grief can be, and our goal is always to provide a warm, supportive environment for our families. We are so glad our team could be there for you when you needed it most.
Tyesha Flowers
5 months ago
Very good cemetery they get the job done they help very highly recommend. They buried my auntie and niece and nephew
Response from the owner:Hi Tyesha, thank you for your wonderful 5-star review. We appreciate your kind words and trust in Mount Hope Cemetery, we are here for you whenever you need us.
Kaitlan Flowers
5 months ago
Great Cemetery highly recommended
Response from the owner:Hi Kaitlan, thank you for the 5-star review and recommendation. We truly appreciate your support and kind words.
Shanae Flowers
5 months ago
Very clean staff is respectful and helpful they buried my auntie my daughter and two of my nephews
Response from the owner:Hi Shanae, thank you for your 5-star review. We truly appreciate your kind words about our staff and grounds. We are honored to care for your loved ones and extend our sincere condolences to you and your family. Please know we are here for you if you need anything.
Donna Linson
5 months ago
Sandra has excellent customer service skills PS please go back to the other vendor. This vendor is sucks. Not happy.
Response from the owner:Hi Donna, thank you for the 5-star review. We are happy to hear that Sandra provided you with excellent customer service, we will be sure to share your kind words with her. We also appreciate your honest feedback regarding the grave blankets. Quality is very important to us, and we are currently reviewing our vendor partnerships based on feedback like yours to ensure our families receive the best. Thank you for helping us improve.
Shalanda Coleman
5 months ago
Annie assisted me over the phone. The only thing I had to do was sign papers. Services were quick and fast
Response from the owner:Hi Shalanda, thank you so much for your 5-star review! We are glad to hear that Annie was able to assist you and make the process smooth and efficient. We appreciate you taking the time to share your experience, and we’re always here if you need anything further.
vivian kimmons
5 months ago
Just Thank you for helping me, I still have not gotten over this.
Response from the owner:Hi Vivian, thank you for your kind words and for sharing your experience. We are truly sorry for your loss and are grateful that we could be here to support you during such a difficult time. If there is ever anything more we can do to help, we are here for you.
Sanovia Hartzog
5 months ago
I went to my grandfather‘s gravesite yesterday for the first time , decided to pull into the Mt. Hope Cemetery .
a day the roads were very icy from snowfall . I didn’t think much about The road conditions but as I was leaving to go home, , I turned left on the road, but the car slid to the right & stuck in the snow. I began shoveling with the shovel snow from around the tire That’s all I can think of to do, but then I saw a truck come down the street and it had a guy in it and he told me he was gonna call his friend that worked with him and they were gonna try to push me out, could not believe I got stuck in the snow with my 93-year-old grandmother in the car.
But thanks to two groundsmen Joey and Eddie. They stuck around and help me get out by pushing the car, even driving the car at one point to help me get out of the cemetery before it closed. I honestly cannot think these two gentlemen enough for their consideration dedication and support . Thank you very much for helping me and my 93 year old grandmother get out safely. Also, can’t forget , the guys that helped me find the gravesite. They came with shovels to remove the snow got it done in a few minutes. Great experience overall the staff should promote these men .
Response from the owner:Hi Sanovia Hartzog, thank you so much for taking the time to share this wonderful review. We’re truly grateful to hear about your experience, and we’re especially glad that you and your grandmother were able to leave safely on such an icy day.
We’re incredibly proud of Joey, Eddie, and the rest of our grounds team. Their kindness, quick action, and willingness to go above and beyond, whether it’s helping with a stuck vehicle or clearing snow so you could find your grandfather’s resting place, reflect the dedication we strive for every day. We will be sure to recognize them for the outstanding care they provided.
Thank you again for your kind words. We’re honored to have been able to assist you and your family, and we’re glad your visit turned into a positive experience despite the weather! If you ever need anything in the future, we are here to help.
Dwayne Pullum
5 months ago
Exceptional customer service
Response from the owner:Thank you, Dwayne! Providing exceptional and compassionate customer service is our top priority here at Mount Hope Cemetery, and we are grateful you had such a positive experience. We appreciate your feedback!
Alma Harvest
5 months ago
Thank you so much for following up with the arrangement that I purchased, can you
have the Gardner to trip around his headstone, otherwise I thank you from the bottom of my heart,
God BLESS
ALMA
Response from the owner:Hi Alma, thank you for your incredibly kind words and the 5-star review. It was truly our pleasure to follow up on your arrangement purchase.
We have forwarded your request to our grounds crew to ensure the trimming around the headstone is completed as soon as the weather allows. We appreciate you letting us know! God bless you, too!
Lee Owens
5 months ago
My mom is here they treat her very well
Response from the owner:Hi Lee,
Thank you so much for your kind words and 5-star review. We’re honored to care for your mother’s resting place, and it means a great deal to know you feel she is treated well. If there’s ever anything we can do for you or your family, please don’t hesitate to reach out.
l fu
6 months ago
Response from the owner:Thank you for the 5-star review!
Rico Hudson
6 months ago
Response from the owner:Hi Rico,
Thank you for your 5-star review!
Thank you for your assistance in the selection of our Dad's headstone. The staff was professional.
Response from the owner:HI Maryann,
We appreciate your review of our business. We are always here to help. May your father rest in peace.
Brendakay Williams
6 months ago
Response from the owner:Hi Brendakay,
Thank you for 5 stars!
Treva Hamilton
7 months ago
Anthony of Mount Hope assisted with the arrangements for my husband’s burial. He showed compassion throughout the planning of the funeral.. I was impressed with his professionalism so I began planning for my own burial. He explained how I could save money and avoid future costly expenses. I would recommend Mount Hope if you are in need of a cemetery.
Response from the owner:Hi Treva,
Thank you for 5 stars. It’s comforting to know that Anthony’s compassion and guidance made a difference during your time of need. Your kind words and recommendation mean so much to our team at Mount Hope. Thank you for placing your trust in us. May your husband rest in peace.
Carzhey Walker
7 months ago
Response from the owner:Hi Carzhey,
We appreciate your 5 stars! Thank you.
Lavisheb Habitz
7 months ago
My mom picture on her headstone was fading and I contacted Mount Hope about the issue and they fixed it very quickly and did an excellent job. The picture is now back to normal.thank you.
Response from the owner:Hi Lavisheb,
Thank you for sharing your kind words. We’re so glad we could restore your mother’s photo and that it looks the way it should again. It’s truly an honor to help families preserve the memory of their loved ones with the care and attention they deserve.
Asheera Catlin
7 months ago
Ms.Annie was so helpful and helped me and grandma to find beautiful headstones for my older cousin who passed back in 2009. She was very polite and easy to understand.
Response from the owner:Hi Asheera,
Thank you for leaving us 5 stars! We’re glad Annie was able to assist you and your grandmother in finding a meaningful memorial for your cousin. It means a lot to know her care and compassion made a difference during this process.
Robert Lyles
7 months ago
Karen was very professional and helpful, very pleasant person.
Response from the owner:Hi Robert,
We appreciate your 5 stars! We'll be sure to pass along your kind words to Karen.
Tremaine Bryant
7 months ago
Response from the owner:Hi Tremaine,
Thanks for 5 stars! We appreciate you.
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