HelloI have been researching my paternal family tree. Today I asked if someone at Mount Hope Cemetery could help my find a few family members that are buried there. I gave 4 names with the dates of death/burial.Karen replied to me promptly and sent me a map of all 4 members plots.I have discovered 7 family members at Mount Hope Cemetery and am grateful for the care they have provided for my family. Thank you!Brenda Chapman Wilson 11/Nov/2024
Response from the owner: Hi Brenda,Thank you for your recent review and for bringing this matter to our attention. We appreciate your kind words about our staff! But we sincerely apologize for the oversight in not sending you the photo of the flower arrangement placed on your grandmother’s plot. We understand how important this is to you, and we regret any inconvenience this may have caused.We did indeed place the basket of flowers as requested, but unfortunately, we did not follow through with sending the photo as promised. This was an unintentional lapse on our part. The photo was sent to you this weekend, and it is still several weeks until our fall cleanup so the flowers will remain in place until then. Thank you for your understanding, and once again, we apologize for any distress this may have caused. Please do not hesitate to reach out to us directly if you have any further questions or concerns at (708) 371-2818 or mounthope@troostcems.com.