Our Google Reviews

It was a pleasure to work with Cherese McGee she goes above and beyond to make sure her families are satisfied.
Response from the owner:Hi Aisha, thank you for your kind words and for taking the time to share your feedback. We are so glad to hear that Cherese went above and beyond to support you. Her dedication to caring for families truly reflects our values at Mount Hope Cemetery.
Cherese was so wonderful and sweet,she took her time walking me through every step of the way,she made me feel like family!! Cherese also introduced me to Rosalyn who was in training since November who was also a joy to work with to❤️❤️❤️❤️❤️
Response from the owner:Hi Kimberly,
Thank you for your kind review and for sharing your experience. We are so glad to hear that Cherese made you feel like family and took great care of you throughout the process. We are also happy Rosalyn made a positive impression during her training. We truly appreciate your trust in Mount Hope Cemetery.
Wow
Response from the owner:Hi Vladimir, thank you for the 5-star review, we appreciate your support!
I enjoyed working with Jill. She exemplified professionalism, timeliness, and patience.
Response from the owner:Hi Umeka, thank you for the 5-star review. We are happy to know you had a positive experience working with Jill, and we appreciate your thoughtful feedback about her professionalism and care.
Mount hope has been excellent work my family and prompt response in locating my love one plot. I have many loves buried here and will continue!
Response from the owner:Hi Meisha, thank you so much for your thoughtful review. We are honored to serve you and your family and are happy to hear that our team was able to help you locate your loved one’s plot. We truly appreciate the trust your family has placed in us over the years, and we are always here to help support you when you visit.
Great… helpful and warm friendly people in our time of grieve and need.
Response from the owner:Hi Tricey One7, thank you so much for your kind words. We understand how difficult a time of grief can be, and our goal is always to provide a warm, supportive environment for our families. We are so glad our team could be there for you when you needed it most.
Very good cemetery they get the job done they help very highly recommend. They buried my auntie and niece and nephew
Response from the owner:Hi Tyesha, thank you for your wonderful 5-star review. We appreciate your kind words and trust in Mount Hope Cemetery, we are here for you whenever you need us.
Great Cemetery highly recommended
Response from the owner:Hi Kaitlan, thank you for the 5-star review and recommendation. We truly appreciate your support and kind words.
Very clean staff is respectful and helpful they buried my auntie my daughter and two of my nephews
Response from the owner:Hi Shanae, thank you for your 5-star review. We truly appreciate your kind words about our staff and grounds. We are honored to care for your loved ones and extend our sincere condolences to you and your family. Please know we are here for you if you need anything.
Sandra has excellent customer service skills PS please go back to the other vendor. This vendor is sucks. Not happy.
Response from the owner:Hi Donna, thank you for the 5-star review. We are happy to hear that Sandra provided you with excellent customer service, we will be sure to share your kind words with her. We also appreciate your honest feedback regarding the grave blankets. Quality is very important to us, and we are currently reviewing our vendor partnerships based on feedback like yours to ensure our families receive the best. Thank you for helping us improve.
Annie assisted me over the phone. The only thing I had to do was sign papers. Services were quick and fast
Response from the owner:Hi Shalanda, thank you so much for your 5-star review! We are glad to hear that Annie was able to assist you and make the process smooth and efficient. We appreciate you taking the time to share your experience, and we’re always here if you need anything further.
Just Thank you for helping me, I still have not gotten over this.
Response from the owner:Hi Vivian, thank you for your kind words and for sharing your experience. We are truly sorry for your loss and are grateful that we could be here to support you during such a difficult time. If there is ever anything more we can do to help, we are here for you.
I went to my grandfather‘s gravesite yesterday for the first time , decided to pull into the Mt. Hope Cemetery .
a day the roads were very icy from snowfall . I didn’t think much about The road conditions but as I was leaving to go home, , I turned left on the road, but the car slid to the right & stuck in the snow. I began shoveling with the shovel snow from around the tire That’s all I can think of to do, but then I saw a truck come down the street and it had a guy in it and he told me he was gonna call his friend that worked with him and they were gonna try to push me out, could not believe I got stuck in the snow with my 93-year-old grandmother in the car.
But thanks to two groundsmen Joey and Eddie. They stuck around and help me get out by pushing the car, even driving the car at one point to help me get out of the cemetery before it closed. I honestly cannot think these two gentlemen enough for their consideration dedication and support . Thank you very much for helping me and my 93 year old grandmother get out safely. Also, can’t forget , the guys that helped me find the gravesite. They came with shovels to remove the snow got it done in a few minutes. Great experience overall the staff should promote these men .
Response from the owner:Hi Sanovia Hartzog, thank you so much for taking the time to share this wonderful review. We’re truly grateful to hear about your experience, and we’re especially glad that you and your grandmother were able to leave safely on such an icy day.
We’re incredibly proud of Joey, Eddie, and the rest of our grounds team. Their kindness, quick action, and willingness to go above and beyond, whether it’s helping with a stuck vehicle or clearing snow so you could find your grandfather’s resting place, reflect the dedication we strive for every day. We will be sure to recognize them for the outstanding care they provided.
Thank you again for your kind words. We’re honored to have been able to assist you and your family, and we’re glad your visit turned into a positive experience despite the weather! If you ever need anything in the future, we are here to help.
Exceptional customer service
Response from the owner:Thank you, Dwayne! Providing exceptional and compassionate customer service is our top priority here at Mount Hope Cemetery, and we are grateful you had such a positive experience. We appreciate your feedback!
Thank you so much for following up with the arrangement that I purchased, can you
have the Gardner to trip around his headstone, otherwise I thank you from the bottom of my heart,
God BLESS
ALMA
Response from the owner:Hi Alma, thank you for your incredibly kind words and the 5-star review. It was truly our pleasure to follow up on your arrangement purchase.
We have forwarded your request to our grounds crew to ensure the trimming around the headstone is completed as soon as the weather allows. We appreciate you letting us know! God bless you, too!
My mom is here they treat her very well
Response from the owner:Hi Lee,
Thank you so much for your kind words and 5-star review. We’re honored to care for your mother’s resting place, and it means a great deal to know you feel she is treated well. If there’s ever anything we can do for you or your family, please don’t hesitate to reach out.
Response from the owner:Thank you for the 5-star review!
Response from the owner:Hi Rico,
Thank you for your 5-star review!
Thank you for your assistance in the selection of our Dad's headstone. The staff was professional.
Response from the owner:HI Maryann,
We appreciate your review of our business. We are always here to help. May your father rest in peace.
Response from the owner:Hi Brendakay,
Thank you for 5 stars!
Anthony of Mount Hope assisted with the arrangements for my husband’s burial. He showed compassion throughout the planning of the funeral.. I was impressed with his professionalism so I began planning for my own burial. He explained how I could save money and avoid future costly expenses. I would recommend Mount Hope if you are in need of a cemetery.
Response from the owner:Hi Treva,
Thank you for 5 stars. It’s comforting to know that Anthony’s compassion and guidance made a difference during your time of need. Your kind words and recommendation mean so much to our team at Mount Hope. Thank you for placing your trust in us. May your husband rest in peace.
Response from the owner:Hi Carzhey,
We appreciate your 5 stars! Thank you.
My mom picture on her headstone was fading and I contacted Mount Hope about the issue and they fixed it very quickly and did an excellent job. The picture is now back to normal.thank you.
Response from the owner:Hi Lavisheb,
Thank you for sharing your kind words. We’re so glad we could restore your mother’s photo and that it looks the way it should again. It’s truly an honor to help families preserve the memory of their loved ones with the care and attention they deserve.
Ms.Annie was so helpful and helped me and grandma to find beautiful headstones for my older cousin who passed back in 2009. She was very polite and easy to understand.
Response from the owner:Hi Asheera,
Thank you for leaving us 5 stars! We’re glad Annie was able to assist you and your grandmother in finding a meaningful memorial for your cousin. It means a lot to know her care and compassion made a difference during this process.
Karen was very professional and helpful, very pleasant person.
Response from the owner:Hi Robert,
We appreciate your 5 stars! We'll be sure to pass along your kind words to Karen.
Response from the owner:Hi Tremaine,
Thanks for 5 stars! We appreciate you.
Response from the owner:Hello,
Thank you for leaving us a review!
The request to have the headstones of my loved ones raised was completed timely and with precision. Thanks to Sandra, the staff who processed my request with expediency! Also, when I could not find the plot locations on my own, the Ground Attendant was kind, patient, and stayed with me until each plot was located and answered all my questions!
Response from the owner:Hi Cynthia,
We truly appreciate your thoughtful review. It means so much to know Sandra and our grounds staff provided the timely help and care you needed. Supporting families in honoring their loved ones is always our priority, and we’re grateful you shared your experience.
Annie was compassionate and patient. Our family appreciates the kind service in this difficult time.
Response from the owner:Hi Noah,
Thank you for your 5-star review and the kind words. We will be sure to pass it on to Annie. We appreciate you!
Thanks for fixing my loved ones headstone
Response from the owner:Hi Gary,
Thank you for 5 stars. We appreciate you!
I just wanted to thank Tenetta again for ensuring my grandmother’s headstone was simply beautiful and arrived in an expedited manner ..which meant so much to my family and I. Over the past months, we spoke often and I truly appreciate your patience, care, and support throughout the process. Everything turned out perfectly this time and my family and I are deeply grateful.

God bless you.
Response from the owner:Hi Char,
Thanks for leaving us a review. We are truly honored to have helped create a beautiful memorial for your grandmother. Tenetta and our team take great care in supporting families during this important process, and it means the world to know that everything turned out just as you hoped. We are grateful for your trust, and we wish you and your family continued comfort and peace.
Tenetta, thank you so much for your amazing care and prompt attention during the loss of my grandmother. I can’t express how much it meant to know you were there for me. Your kindness, compassion, and willingness to be available when I needed you most brought me comfort in such a difficult time. I truly appreciate you and Mount Hope Cemetery!
Response from the owner:Hi Char,
Thank you for 5 stars. We’re deeply honored to have been able to support you during such a difficult time. Tenetta and the entire Mount Hope Cemetery team truly appreciate your recognition, and we’re grateful to have been able to bring some comfort during your loss. May your grandmother rest in peace.
Response from the owner:Hello,
Thank you for 5 stars!
I love it the workers really help to make sure it was what I wanted
Response from the owner:Hi Latrice,
Thank you for your review and sharing this beautiful photo! We are proud to learn about your experience with our Mt. Hope staff. We appreciate you!
Annie was an absolute angel in the most difficult process. Her calming spirit helped us navigate in the best possible way.
Response from the owner:Hi Kim,
Thank you for leaving us a 5-star review. It is our honor to support families with care and compassion when they need it most.
Response from the owner:Hi Skylar,
Thanks for 5 stars!
Ma. Cherese was extremely helpful at assisting me with the burial process for my loved one and went above and beyond with helping me to locate another loved one who was buried at Mt. Hope Cemetary more than 10 years ago.
Response from the owner:Hi Maurice,
We appreciate the 5 stars! We’re so glad to hear that Cherese provided you with such caring support and went above and beyond in assisting with both your recent arrangements and locating your loved one at Mt. Hope.
I was very pleased with my service and MS. Annie was great with helping me thank you so much.
Response from the owner:Hi Beverly,
Thank you for your kind words. We appreciate you and will be sure to pass along your message to Annie.
Response from the owner:Hi Jacari,
Thank you for 5 stars!
I pre-planned with Mt. Hope in 1998 and again in 2022. When my Mom passed in 2023, it was a relief knowing interment arrangements were paid. I have worked with Jill since my Mom passed. Any purchases (vase) or grounds work I requested were handled by Jill with the utmost efficiency and satisfaction. All of that is very important but what Jill did once when I called, brought me joy. We hadn’t talked in a long time so I was about to give Jill my Mother’s name. Jill said my Mom’s full name before I could say it. That not only showed Jill is attentive to customers , but she remains attentive to our loved ones. If I could give Jill ten stars I would. Thank you Jill!!!
Response from the owner:Hello,
Thank you for leaving us a detailed review! We’re honored that you chose Mt. Hope for your family's pre-planning needs and are deeply grateful for the trust you’ve placed in us over the years. Jill is a dedicated and compassionate part of our team, and we're so glad to hear how much her attentiveness and care have meant to you — especially during such a meaningful and emotional time. We will be sure to share your kind words with her.
I recently had the pleasure of being assisted by Sandra, and I can confidently say it exceeded my expectations. Communication was prompt, clear, and courteous. Every question I had was answered with patience and expertise. Thank you so much Sandra, I truly appreciate it!
Response from the owner:Hi Marie,
Thanks for 5 stars! We're so glad to hear that Sandra provided such a positive and helpful experience. We take great pride in offering clear, compassionate service, and we'll be sure to pass along your appreciation to her. Thank you again for taking the time to share your experience with us!
Very professional company. My mom’s headstone is beautiful!
Response from the owner:Hi Shondella,
Thank you so much for your kind words. We're honored to have helped create a meaningful and beautiful tribute for your mother.
Response from the owner:Hi Ritney,
Thank you for leaving us 5 stars!
Response from the owner:Hi Dorothy,
Thank you for 5 stars!
When I entered the office I was pleasantly greeted and was advised that she would be with me shortly. Once I informed Sandra of my concern she comforted me and let me know that everything will be ok. She provided details of what I should expect and how long it would take. I truly appreciated the excellent customer servic
Response from the owner:Hi Myra,
Thank you for leaving us 5 stars. Sandra is a compassionate and dedicated member of our team, and we’re so glad she was able to provide the comfort and guidance you needed. We’re honored to support families during such meaningful moments, and it means a great deal to know you felt cared for.
Response from the owner:Hi Lisa,
Thank you for your 5 stars! We appreciate the recognition.
Thank you for your prompt and timely service!
Response from the owner:Hi Chris,
Thanks for taking time to leave us a review. We're honored to serve you!
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