I was very upset cus I couldn’t see my baby on her headstone, I went into office and talked to Santa, her concern about my baby’s headstone seemed genuine and sincere, she took my info I was informed that they was working on it the whole process, ty soooooo much Sandra for ur caring of my loved one and myself, I was very upset and she got the job done, great employee ty💙
Response from the owner:Hi Marlo,
Thank you for taking the time to share your experience. We are truly sorry for the distress you felt and we are grateful you came into the office to speak with us. Sandra is a valued member of our team, and we're so glad to hear that her compassion and dedication helped bring you some comfort during a difficult time.
We understand how important it is to honor your loved one, and we’re committed to ensuring that every detail is handled with care and respect. Please don’t hesitate to reach out if you ever need anything further — we’re always here for you.